Last Updated: January 2026

Wicket 72 Privacy Policy – Your Data Is Completely Secure

Every piece of your personal information at Wicket 72 is stored with the highest level of security. This privacy policy clearly explains what data is collected, why it is collected, and how it is kept safe.

This policy is effective from 1 January 2026.
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SSL Encryption
All your data is protected with 256-bit SSL encryption
256-bit
SSL Encryption
0
Data Sales
24/7
Security monitoring
30 Days
Data Deletion Timeframe
Summary: Wicket 72 takes your privacy seriously. We never sell your data, never share it without your permission, and always give you full control over your information.

1 Introduction & Scope

Wicket 72 (referred to herein as "we", "the platform", or "the company") is firmly committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, store, and safeguard your personal information through our website, mobile app, and related services.

This privacy policy applies to all services offered by Wicket 72. By using our platform, you consent to the processing of your information as described in this policy. If you do not agree, please refrain from using our services.

1.1 Purpose of This Policy

The core purpose of this policy is to inform you how your data is managed, so you can make an informed decision about using our services. We believe transparency is the best policy, and this document has been written with that in mind.

2 What information we collect

Wicket 72 only collects the information necessary to provide our services. Data is gathered in two ways — directly from you and automatically.

2.1 Information You Provide Directly

Data type Where It's Collected Required
Full Name Registration form Yes
Mobile number Registration form Yes
Date of Birth Registration form Yes
Email Address Registration form Optional
Identity document details KYC Verification Yes for withdrawals
Payment Information Transaction processing Yes
Address KYC Verification Optional

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

  • IP address: To verify your location and identity
  • Device Information: Operating system, browser, and device type
  • Session Data: Login time, session duration
  • Betting History: A record of the bets and transactions you've made
  • Browsing Patterns: How many times each page has been viewed
What we do not collect: We never store your password directly. Passwords are always kept as encrypted hashes.

3 How your information is used

Wicket 72 uses collected data for specific, legitimate purposes only. We never misuse your information or use it beyond its stated purpose.

3.1 Primary Use Cases

  • Account management: Registration, login, password reset & profile updates
  • Service Delivery: Processing bets, transactions, and delivering results
  • Identity verification: KYC process and age verification
  • Fraud prevention: Detecting and preventing suspicious activity
  • Customer support: Complaint resolution and support
  • Promotion: Sending you personalised offers & bonuses
  • Legal Obligation: Compliance with regulatory requirements

3.2 Marketing Communications

If you no longer wish to receive marketing messages, you can opt out at any time from your account settings. Please note that important transactional messages will still be sent.

4 Data Retention & Deletion

Wicket 72 retains your data only for as long as necessary. Some information may be kept after account closure to meet legal obligations.

Data type Retention Period
Account Information 5 years after account closure
Transaction Records Up to 7 years
KYC Documents 5 years after account closure
Customer support conversations 2 Years
Log & Session Data 18 Months
Marketing Preferences 30 days after opt-out

You can request to delete your account. All data will be removed within 30 days, except for information we are legally required to retain.

5 Sharing Data with Third Parties

Wicket 72 never sells your personal data. In limited cases, certain information may be shared with specific third parties.

5.1 Authorized Third Parties

  • Payment Processors: Mobile banking services including Mobile Pay, Nagad, and Rocket – to process transactions
  • Identity Verification Provider: Trusted third parties to complete the KYC process
  • Legal authorities: Upon court order or regulatory authority request
  • Technology providers: Hosting, Analytics & Security Services

5.2 What we never do

  • Selling or renting data to third parties
  • Sharing Data with Advertising Companies
  • Sharing data for any purpose without your consent
Any third party with whom data is shared is contractually bound to uphold our privacy standards.

6 Cookie Policy

Wicket 72 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

  • Essential Cookies: Required for login, sessions, and security – cannot be disabled
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: Used to understand site usage – you can turn this off
  • Performance Cookies: To improve page load speed and overall experience

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect how certain features work. When you first visit the site, you will be given the option to consent to cookies.

7 Your Data Rights

Wicket 72 gives you full control over your personal data. You have the following rights:

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Right to Access

Right to know what data we hold about you

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Right to rectification

Right to correct inaccurate or outdated information

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Right to erasure

Right to request deletion of your data, except where legally required to retain it

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Right to restrict processing

Right to Restrict Processing

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Right to Portability

Right to receive your data in a standard, portable format

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Right to Opt Out

Right to Opt Out of Marketing Communications

To exercise these rights support@wicket72.app-. We will respond within 30 days.

8 Child Protection

Wicket 72 strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor is using our platform, that account will be immediately closed and all associated data will be deleted.

If parents suspect their child is using this platform, please contact us immediately at support@wicket72.app.

9 Security Measures

Wicket 72 uses industry-standard security measures to protect your data. Our security framework is continuously updated.

9.1 Technical Safeguards

  • 256-bit SSL Encryption: All data in transit
  • Data Encryption: For stored sensitive data
  • Firewall: To prevent unauthorized access
  • Two-Factor Authentication (2FA): Account Security
  • 24/7 monitoring: To detect suspicious activity

9.2 In the Event of a Data Breach

In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

Your Role: Use a strong password, never share it with anyone, and let us know if you notice anything suspicious.

10 Policy changes

Wicket 72 may update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through the platform.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. The latest version will always be available on this page.

11 Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

Wicket 72 Privacy Team
Email: support@wicket72.app
Hours: 7 days a week, 24 hours a day
Languages: Bengali & English

We typically respond within 48 hours.

To learn more, visit our Terms & Conditions and Responsible Gaming page.

Why Your Data Is Safe at Wicket 72

The core pillars of our privacy protection

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Encrypted Storage

All your data is stored with 256-bit AES encryption — completely unreadable to hackers.

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Never sold. Not ever.

We never sell your data or share it with advertising companies. That is our core commitment.

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In Your Control

You have full control to view, edit, or delete your data at any time. Just send us a request.

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Round-the-Clock Monitoring

Our security team monitors the platform 24/7. Any suspicious activity is detected immediately.

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Transparent Policy

No hidden terms. Everything we do is clearly stated in this policy — plain and simple, for everyone.

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Quick Response

We respond to all privacy-related requests within 48 hours. Your concerns are our priority.

Start betting on a secure platform

Your data is fully secure at Wicket 72. Join now and enjoy with complete peace of mind.

SSL secured No Data Sales KYC Verification 24/7 Monitoring
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